Privacy Policy for PlanMyHouse, Inc

1. Introduction
Welcome to PlanMyHouse.ai. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the data we collect, how we use and safeguard it, and your rights, in compliance with U.S. regulations, including the California Consumer Privacy Act (CCPA), and industry best practices.

2. Information We Collect
We collect the following information:

• Client Project Data: Information you provide for developing and planning your project.
• Contact Information: Name, email address, phone number, and other necessary details.
• Payment Information: Managed through third-party vendors (see Section 5).
• Cookies and Tracking Data: Information collected via cookies, web beacons, and other tracking technologies.

3. How We Use Your Information
We use the collected data to:

• Provide, maintain, and improve our services.
• Communicate with you regarding your project and related updates.
• Ensure compliance with legal obligations.

4. Data Retention and Deletion

• Client Project Data: Stored for up to 6 months. Extended storage is available for a fee. Once a city grants a permit, project information (including property address and owner’s contact details) becomes public.
• Contact Information: Retained as needed or as required by law.

5. Payment Information
We do not store payment information. Payments are processed through QuickBooks and Wells Fargo, which comply with PCI DSS standards. For details, refer to their privacy policies:

• QuickBooks: https://www.intuit.com/privacy/
• Wells Fargo: https://www.wellsfargo.com/privacy-security/

6. Sharing and Disclosure of Information
We do not sell personal data. Information may be shared to:

• Deliver services (e.g., submitting project details to city authorities).
• Comply with legal requirements.
• Protect our rights, privacy, and property.

7. Data Security
We implement robust security measures, including:

• Encryption for data transmission and storage.
• Restricted access to personal information.
• Regular audits and assessments to address vulnerabilities.

8. Your Rights
Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to data processing.
• Withdraw consent at any time.

To exercise your rights, contact us at team@planmyhouse.ai.

9. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze site performance. Manage your preferences through your browser settings. Learn more in our [Cookie Policy].

10. Changes to This Privacy Policy
We may update this policy periodically. Revisions will be posted with an updated "Effective Date." We recommend reviewing this page regularly.

11. Contact Us
For questions about this Privacy Policy, contact us at team@planmyhouse.ai.